POSITION TITLE

Skate Technician

POSITION DESCRIPTION

This position works under the supervision of the Rink Manager. Primary duty is to repair skates for customers and maintain facility skates.

Duties and Responsibilities

  • Provide a positive customer experience with fair, friendly and courteous service.
  • Registers sales on a cash register by itemizing and totaling customers purchases.
  • Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
  • Assist customers with equipment
  • Communicate clearly and professionally with staff and customers.
  • Maintain a clean and safe facility at all times.
  • Execute policies and procedures professionally and accurately
  • Practice excellent customer service
  • Technicians are trained once hired.

REPORTS TO

Ice Arena Manager